Polityka wysyłki

Shipping Policy

Thank you for choosing Mariapolymer!

All orders are carefully prepared and shipped from Poland.

Order Processing Time

Each piece of jewelry is handmade with care. Orders are usually prepared and shipped within 3–7 business days after payment confirmation.

During busy periods, holidays, or new collection launches, processing times may be slightly longer. If there are any delays, we will inform you as soon as possible.

Shipping Destinations

We ship worldwide from Poland.

Available shipping options and costs are calculated at checkout and depend on the destination country, package size, and selected shipping method.

Delivery Times

Estimated delivery times after dispatch:

Poland: approximately 1–3 business days
European Union: approximately 3–10 business days
International orders: approximately 7–21 business days

Please note that delivery times are estimates and may vary depending on the destination country, local postal services, customs procedures, holidays, or other circumstances beyond our control.

Tracking Information

When available, tracking information will be provided by email after your order has been shipped.

Please make sure that your shipping address is correct before completing your purchase. We are not responsible for delays or lost packages caused by incorrect address information.

Customs and Import Fees

International customers may be responsible for customs duties, taxes, or import fees charged by their country.

These fees are not included in the product price or shipping cost and are the responsibility of the buyer.

Lost or Delayed Packages

Once an order has been shipped, it is handled by the shipping carrier. We are not responsible for delays caused by postal services, customs processing, or circumstances beyond our control.

If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you.